Frequently Asked Questions

To ship to anywhere in the United States, Canada, and India we charge a $15.00 flat fee. Shipping to elsewhere varies by location. 

Yes! However, it is the responsibility of the customer to pay all fees which are customs and duty related. Shipments could be sent on a Delivered Duty Unpaid (DDU) basis whereby the customer will be charged for duties and taxes by the shipping provider when your order is delivered. It is imperative to pay these in order to release your order from customs. If you have any questions in regards to the duty fee, please contact your local customs office. 

We do not accept returns and exchanges currently.

Each of the outfits have a specific time frame to when they will be delivered. Please click on the shipping information tab for each product to find out more about when the specific garment will be delivered.

We do not offer customizations of colors for our garments at this time. However, we have a number of products in the same design that you might like.

Yes, but only for our custom made selection. You will see an option for all custom made products. Please click on the custom made option and fill out the critical information that’s asked to make your outfit to your desired measurements.

We ask that you order a larger size to allow for alteration by your tailor. We also leave a margin to allow for alterations. We also recommend taking a look at the size chart in one of the other tabs to figure out what size garment would fit you best.

Absolutely. This is an area we pride ourselves in. All of our garments are ethically sourced and ethically treated. We visit each manufacturing facility and factory prior to reaching a deal.

Some colors appear slightly different than what is delivered. With that said, we try our level best to present the most accurate colors of our products on our website.

All of our garments are made in India. 

You have 24hrs to cancel your order. After 24hrs your order cannot be canceled. In order to cancel your order, please email hello@naiyaindianfashion.com